Refund Policy

Last updated: July 2026

Our commitment

We built this tool to offer perspective when you're standing at a crossroads. If a reading doesn't serve that purpose for you, we'd rather hear about it than keep your money. Every refund request is read by a real person.

When you can request a refund

You may request a refund within 14 days of purchase if:

The reading failed to generate due to a technical error.
The content was delivered, but you found it genuinely unhelpful for your situation — and you can briefly describe what felt missing or off.

When a refund does not apply

You've simply changed your mind without describing what didn't work.
The reading addressed your question but the outcome wasn't what you hoped for. Our service offers perspective, not outcomes.
More than 14 days have passed since your purchase.

How to request a refund

Send an email to [email protected]. Include the approximate date and time of your purchase, plus a sentence or two about what didn't work for you.

What happens after you request

We review every request within 2 business days. If approved:

We issue your refund through Gumroad, our payment provider.
You will receive a confirmation email once processed.
The refund returns to your original payment method. Depending on your bank, it typically appears within 3–10 business days.

If we have questions before making a decision, we'll reply and ask — we're not an automated gate.

A note on trust

We designed this refund process to be fair because we believe that's the only way to build something lasting. Describe what went wrong honestly, and we'll meet you with the same honesty in return.